RETURN AND REFUND POLICY

READY TO SHIP UNITS and extensions : Allow 1-3 days for your order to ship.

PRE ORDER UNITS : All units take about 10-15 BUSINESS DAYS (Not including holidays.)
Factors such as issues with shipping companies may cause a few delays and units may take a bit longer. I advise that you order as early as possible to avoid any issues. If you’re in need of a unit by a specific time, please don’t hesitate to let us know! I’ll be more than happy to work with you! If not , check out ready to ship units .

Returns & refund
All sales are final, no refunds and returns are permitted.

Shipping Policy
Please ensure that the address you provided is correct. We will not be held liable for any LOST/STOLEN packages.

International orders: We ship through DHl. Please be aware that custom fees may apply from the CARRIER and WE not the one charging you any additional fees. All customers are responsible for paying any custom fees that may apply.

Shipping Policy
Please ensure that the address you provided is correct. We will not be held liable for any LOST/STOLEN packages.

International orders: We ship through DHl. Please be aware that custom fees may apply from the CARRIER and WE not the one charging you any additional fees. All customers are responsible for paying any custom fees that may apply.

Complaints

If you have a complaint about Shubie M Luxury wigs , please contact us via WhatsApp ‪+27 61 584 5394‬ and we aim to respond to you within 48 hours of receipt.